Cobrand Credit Card Senior Analyst

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Cobrand Credit Card Senior Analyst in the Choice Privileges team. Choice Privileges is the team that delivers points, perks, and promotions to motivate guests to stay at Choice Hotels properties and create our value proposition to owners . As a key member of the Choice Privileges team, you will be a key contributor to the growth and success of the Cobrand Credit Card program.

Are you an analytical thinker who enjoys leveraging data and insights to drive commercial performance, inform program strategy, and improve customer experience? We invite you to apply today for our Cobrand Credit Card Senior Analyst role today and #MakeItYourChoice.

Your Responsibilities

• Contribute to Cobrand Credit Card growth through analytics and insights. Leverage first-party data, partner data, and category intelligence to develop actionable insights to inform program strategy, product development, new card benefits, customer experience, and marketing.

• Lead Cobrand Credit Card performance reporting, analyze progress towards achieving program KPIs, identify risks and opportunities to plans, present updates to stakeholders, and support the development of executive updates.

• Manage cross-functional team relationships for the support of business case development for proposed enhancements.

• Work with Cobrand Managers on the delivery of marketing and product initiatives to drive new member and revenue growth.

• Provide operational support for the Cobrand program, including budget and forecast reconciliation, invoicing, production breaks, audits, customer service reporting, and escalation management.

• Support the strategy and execution for financial partnerships (beyond Cobrand) and points transfer programs.

Your Experience, Skills & Competencies

• Bachelor's degree in Business, Marketing, or related field, or equivalent combination of education and experience.

• At least 2-3 years experience in analytics, consumer marketing, product management, or other relevant experience.

• Hospitality, loyalty program, or financial services experience preferred.

• Demonstrated ability to identify and articulate insights by leveraging data.

• Results-oriented self-starter with strong time management skills.

• Excellent interpersonal and communication skills.

• Proficient in using MS Office applications such as Outlook, Word, PowerPoint, and Excel.

• Experience with data mining packages (such as SQL, SAS, and SPSS).

Your Team

This is an individual contributor role that will report to the Manager, Cobrand Credit Card. You will have three teammates and collaborate with cross functional departments on a regular basis.

Your Work Location

As our Cobrand Credit Card Senior Analyst, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

Right now, our associates in corporate headquarters are working in a hybrid environment, up to 4 days per week in the office and virtually from your home office the remaining days. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

About Choice Hotels Financial Performance

Record total revenues grew 10% to $1.5 billion for full-year 2023 compared to the same period of 2022. Adjusted EBITDA for fourth quarter 2023 increased 11% to $125 million from the same period of 2022. Fourth quarter 2023 adjusted diluted EPS increased 14% to $1.44 compared to the same period of 2022. Please click here (https://investor.choicehotels.com/news/news-details/2024/Choice-Hotels-International-Reports-Fourth-Quarter-And-Full-Year-2023-Results/default.aspx) to review highlights of our Fourth Quarter and Full-Year 2023 Results.

* PLEASE NOTE: This role is not eligible for sponsorship *

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

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Visit http://careers.choicehotels.com to learn more.